About Actionroute
We design and operate efficient logistics across New Zealand — freight forwarding, ecommerce fulfilment, warehousing and last-mile delivery with local expertise.
Serving retailers, exporters and importers with secure, compliant and scalable supply chain solutions.
Our mission
To simplify logistics for New Zealand businesses by combining pragmatic operations with transparent digital tools. We focus on reliability, compliance with NZ law, and measurable sustainability improvements.
- End-to-end freight visibility
- Flexible warehousing and kitting
- Optimised last-mile for e-commerce
What we do
Core services
Integrated services adapted to NZ market needs.
- International freight forwarding
- Third-party warehousing & distribution
- Customs clearance and bonded storage
- Ecommerce fulfilment and returns management
Our network in New Zealand
Regional hubs across Auckland, Wellington and Christchurch provide fast regional moves and cross-dock services.
Team & leadership
M. Taylor
Founder & CEOFormer logistics manager with deep NZ market experience, leading operations and compliance.
End-to-end process owners for warehousing and transport.
Dedicated account teams for retailers and exporters.
NZ customs specialists and licensed agents.
Integrations, tracking and data analytics.
Performance & partners
Key metrics and partner network that keep supply chains moving.
98%
On-time delivery50k
Parcels/month24/7
SupportOperational KPIs
| Metric | Target | Current |
|---|---|---|
| Order processing (SLA) | 24 hrs | 12 hrs |
| Fulfilment accuracy | 99% | 99.6% |
| Transit claims | <0.2% | 0.08% |
Partners
We work with local carriers and international lines to ensure coverage and compliance for imports and exports.
Careers & sustainability
We invest in people and greener operations: route optimisation, consolidated deliveries and low-emission vehicle trials across urban routes.
- Employee development and health & safety programmes
- Carbon-aware routing and audits
- Community logistics initiatives